h444 Privacy Policy

1 Introduction

h444 is an online sports betting and gaming platform serving players in Pakistan. We offer cricket betting — including PSL and T20 internationals — football, esports, live casino and slot games, all in PKR through a single account. Running a platform of this kind means we collect and process certain personal data about our players. This Privacy Policy sets out exactly what data we collect, why we collect it, how long we keep it and what your rights are in relation to it.

We understand that privacy is important to Pakistan players. We do not treat data collection as something to be done carelessly. Every piece of data we collect has a specific purpose related to operating the h444 platform securely and fairly. We do not collect data for the sake of it, and we do not pass your details on to advertisers or unrelated third parties.

This policy should be read alongside the h444 Terms and Conditions. If you have any questions about how your data is handled that are not answered here, contact h444 support and we will respond as promptly as possible.

2 Data We Collect

h444 collects personal data in the following categories. We only collect what is genuinely needed to provide and maintain the platform.

2.1 Registration Data

When you create an h444 account, we collect the information you provide during sign-up. This typically includes your full name, date of birth, email address and contact number. Accurate registration data is required to verify your age (18+) and identity.

2.2 Verification Documents

To verify your identity before processing withdrawals or in response to regulatory and fraud-prevention requirements, we may request a copy of your CNIC (Computerised National Identity Card) or other official identification. Documents submitted for verification are handled with strict confidentiality.

2.3 Financial Data

When you deposit or withdraw PKR, we collect transaction-related data. This includes your payment method (JazzCash, Easypaisa, Raast, bank account or card details), transaction amounts and transaction timestamps. Full card numbers are not stored on h444 systems — card processing is handled by our payment providers.

2.4 Betting and Gaming Activity

We maintain records of all bets placed, games played and transactions made through your h444 account. This includes sports bets on cricket and football, casino game sessions, slot activity and any esports wagers. This data is used for account management, responsible gaming monitoring and dispute resolution.

2.5 Device and Technical Data

When you access h444 via the website or the Android app, we automatically collect certain technical data. This includes your IP address, device type, operating system, browser type and version, screen resolution and general location data derived from your IP. This data helps us detect fraud, maintain platform security and improve the user experience.

2.6 Communications Data

If you contact h444 support — whether via live chat, email or any other channel — we retain a record of that communication. This includes the content of messages, the time they were sent and any attachments or documents shared. These records are kept for quality assurance and dispute resolution purposes.

2.7 Cookie and Usage Data

h444 uses cookies and similar tracking technologies to collect data about how you interact with the platform. This includes pages visited, features used, session duration and click behaviour. See Section 8 for full details on cookies.

3 How We Use Your Data

The personal data h444 collects is used for the following specific purposes:

We do not use your data for any purpose not listed above without first updating this Privacy Policy and, where required, seeking your consent.

4 Legal Basis for Processing

h444 processes your personal data on the following grounds:

• Contract performance: Processing your registration data, payment data and account activity is necessary to provide the h444 platform service as described in the Terms and Conditions.
• Legitimate interests: We process device and usage data to prevent fraud, protect platform integrity and improve service quality. These interests do not override your privacy rights.
• Legal obligation: In certain circumstances, h444 may be required to process or retain data to comply with applicable laws relating to fraud prevention, anti-money laundering checks or other legal requirements.
• Consent: Where h444 sends you optional marketing communications or promotional updates, we do so only with your consent. You can withdraw consent at any time by contacting support.

5 Sharing Your Data

h444 does not sell your personal data to any third party. We share data only where it is strictly necessary to operate the platform. The third parties who may receive your data in limited circumstances are:

5.1 Payment Processors

To process PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer and cards, we share relevant transaction data with the applicable payment service providers. These providers are only given the data they need to complete the transaction and are bound by their own privacy and security obligations.

5.2 Identity Verification Services

When we need to verify your identity, we may share your CNIC or other identification documents with a third-party identity verification service. These services are used solely for the purpose of confirming your identity and are not permitted to retain or use your data for any other purpose.

5.3 Fraud Prevention and Security

h444 may share data with fraud detection and cybersecurity services to protect the platform and its players from unauthorised access, money laundering and other harmful activity. Data shared for this purpose is limited to what is necessary for the specific security function.

5.4 Game Providers

Where you play live casino or slot games provided by third-party game studios through the h444 platform, limited session and account data may be shared with those providers to facilitate gameplay. Game providers receive only what is necessary to run the game session.

5.5 Legal Requirements

h444 may disclose personal data where required by a valid legal process, court order or other binding legal obligation. In such cases, we will disclose only the minimum data required to comply with the relevant obligation.

6 Payment Data

Given that all transactions on h444 are conducted in PKR and involve Pakistan's most widely used payment methods, we want to be clear about how financial data is handled.

When you make a deposit via JazzCash or Easypaisa, the transaction is processed directly through those providers' APIs. h444 receives confirmation of the transaction — the amount and a reference — but does not store your JazzCash or Easypaisa PIN or password at any point.

For bank transfers and card payments, h444 works with payment gateway partners who handle the actual card data. Full card numbers are not stored on h444 servers. What h444 retains is limited to the last four digits of a card, the payment method type and the transaction record — enough to match your deposit to your account and facilitate a withdrawal to the same method.

All payment data is retained for a minimum period necessary to satisfy our fraud prevention and dispute resolution requirements. After this period, financial records are either deleted or anonymised.

7 Data Retention

h444 retains personal data only for as long as necessary for the purposes described in this policy. The general retention periods applied are as follows:

• Active account data — retained for the duration your account remains open and active on the h444 platform.
• Transaction and betting records — retained for a minimum of five years from the date of the transaction, to support dispute resolution and fraud prevention requirements.
• Identity verification documents — retained for as long as your account is active and for a period of up to five years after account closure.
• Support communications — retained for up to three years after the communication was made, unless the matter is subject to an ongoing dispute.
• Cookie and usage data — retained as per the individual cookie type (see Section 8 for details).

When data reaches the end of its retention period, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.

8 Cookies & Tracking Technologies

h444 uses cookies and similar technologies on both the website and the Android app. Cookies are small data files stored on your device that help the platform function correctly and allow us to understand how players use h444.

8.1 Essential Cookies

These cookies are required for the h444 platform to function. They manage your login session, remember your account preferences and keep you securely logged in while you navigate between pages. Without these cookies, core platform features would not work. These cannot be disabled.

8.2 Analytics Cookies

h444 uses analytics tools to understand how players use the platform — which pages are most visited, how long sessions last and where players encounter difficulties. This data is collected in aggregate form and is used solely to improve the platform experience. You can disable analytics cookies through your browser settings.

8.3 Security Cookies

Security-related cookies help h444 detect suspicious activity, prevent multiple account creation from a single device and protect against automated bots. These are closely linked to our fraud prevention systems and form part of the platform's security infrastructure.

8.4 Managing Cookies

You can control and manage cookies through your browser or device settings. Note that disabling non-essential cookies will not affect your ability to log in or use the core h444 platform features, but it may limit certain personalisation or analytics functions.

9 Data Security

h444 takes data security seriously. We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration or destruction. These measures include:

• Encryption of data in transit using TLS (Transport Layer Security) protocols across the website and app.
• Access controls that restrict who within h444 can view sensitive player data — limited to personnel with a genuine operational need.
• Regular security reviews of the platform infrastructure and payment integrations.
• Fraud monitoring systems that flag unusual account activity in real time.
• Secure storage of identity documents submitted for verification purposes.

While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password for your h444 account and never share your login credentials with anyone.

10 Your Rights

As an h444 account holder, you have the following rights in relation to your personal data. To exercise any of these rights, contact h444 support with your request and we will respond within a reasonable timeframe.

• Right of access: You have the right to request a copy of the personal data h444 holds about you. We will provide this in a clear, readable format.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to erasure: In certain circumstances, you can request that we delete your personal data. Note that some data may need to be retained for legal, fraud prevention or dispute resolution reasons even after an erasure request.
• Right to restriction: You can ask h444 to restrict the processing of your data in certain situations, such as while a dispute about its accuracy is being resolved.
• Right to object: Where processing is based on h444's legitimate interests, you have the right to object. We will review the objection and respond accordingly.
• Right to withdraw consent: Where processing is based on your consent — such as receiving promotional communications — you can withdraw that consent at any time without affecting the lawfulness of processing before withdrawal.

11 Children's Privacy

The h444 platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account or provided personal data, that account will be closed immediately and any data associated with it will be deleted. If you believe a minor is using the h444 platform, please contact support so we can investigate and take appropriate action.

12 Third-Party Links

The h444 platform may from time to time contain links to or integrations with third-party services — such as game providers' interfaces or payment gateway pages. Once you leave the h444 environment and are interacting with a third-party service, their own privacy policy applies and h444 has no control over how they handle your data. We encourage you to review the privacy policies of any third-party services you interact with through h444.

13 Changes to This Privacy Policy

h444 may update this Privacy Policy from time to time to reflect changes in the platform, the data we collect or applicable requirements. When we make a material change to the policy, we will update the "Last Updated" date at the top of this page. For significant changes, we may also notify registered players directly via email or an in-account notification.

Continued use of the h444 platform after a Privacy Policy update means you accept the revised version. If you do not agree with an updated policy, you should stop using the platform and contact support to close your account.

14 Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the way h444 handles your personal data, please reach out to our support team. We aim to respond to all data-related enquiries within a reasonable period.

You can also review our related policies for more information on how h444 operates: Terms and Conditions and Responsible Gaming.